When two experts in their respective fields come together, everybody wins. Case in point: CSG and Microsoft. The combination of CSG’s innovative revenue management solutions and Microsoft’s Azure cloud hosting platform offers a wide array of benefits for customers. THE CHALLENGE A wave of change is coming to the telecommunications industry. With the introduction of 5G and the implementation of new business models like marketplaces, B2B2X and the Internet of Things (IoT), communications service providers (CSPs) are faced with a host of challenges, as well as opportunities. To position themselves for success, CSPs need innovative services to stay in front of the competition, superior CX to gain market share, and lower cost structures to drive profit margins. A commitment to

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