APAC CSP BOOSTS EFFICIENCY OF ENTERPRISE OPERATIONS WITH CSG THE CHALLENGE The customer is a leading telecommunications and information company in the Asia-Pacific region, offering voice, mobile, internet, television and other services across all market segments. To support their enterprise segment, the CSP has an enterprise practice that specializes in meeting the communication needs of the largest organizations in the CSP’s home country, including banks, insurance companies, large corporations and government departments. Driven by the dual needs of better serving their Driven by the dual needs of better serving their customers and improving their operational processes to be more adaptable and cost-effective, the CSP realized the importance of overhauling its enterprise bil

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