Industry Telecom Industry Business Matters A state-owned telecommunication com- pany with a customer base of over 90 million goes completely paperless by using emsigner’s workflow and digital signature capabilities to sign nearly 40 lakh bills a month Business Need Manual processing of bills was not only cumbersome but also less secure. A lot of man-hours were wasted in manually mailing monthly bills and verifying payments. Therefore the company wanted to automate its billing process and switch to a more secure, robust and legal- ly valid solution. Approach Deploy an integrated solution to digitally sign and encrypt documents that are legally binding and guarantee the authen- ticity, integrity, and confidentiality of data. The company should be able to use emSigner with the

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