Industry Computer Hardware Industry Business Matters An American multinational computer tech- nology company based in Round Rock, Texas, United States automated its claim settlement process for its distributors in India by using emSigner’s Digital Signa- ture and Workflow capabilities. This reduced claim turnaround time and improved distributors cash flows. Business Needs The company wanted to streamline its claim settlement process for its 2500 distributors. For a distributor, he had to take a copy of the claim, manually sign it and courier it to the company. At the com- pany’s end, same had to be collected and verified. This was not only time consum- ing but also error-prone. Thus, a solution was required that would automate the claim settlement process Approach Deploy an i

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