In 1984, John Schnatter opened his first Papa John’s restaurant, and Papa John’s has been going strong ever since. Today, Papa John’s is the recognized leader of the pizza category and now owns or franchises more than 4,600 restaurants in all 50 states and 34 countries worldwide. More than 25 years later, one thing remains the same — Papa John’s is still fully committed to delivering on their brand promise of “Better Ingredients. Better Pizza.” The Challenge Papa John’s came to Sitecore as a growing fast food chain needing a more effective way for their franchisees to order operational suppliers from the corporate headquarters. They had franchisees placing orders through multiple sources: • By calling into a call center • By calling in orders for materials listed in a printed cat

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