Case Study

Paola’s Restaurant Uses Yext to Improve Its Digital Knowledge, Making SureIts Presentation Online Matches Its Presentation on the Plate

Paola’s Restaurant Uses Yext to Improve Its Digital Knowledge, Making SureIts Presentation Online Matches Its Presentation on the Plate

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Paola’s 1 Location 3 Moves 30+ Years Paola’s Restaurant in New York City cultivates a timeless atmosphere that charms customers and critics alike. Chef and Owner Paola Bottero immigrated to America as a teenager and brought with her the culinary traditions and hospitality of an Italian home. In 1983, Bottero opened her eponymous restaurant in its first location on Manhattan’s Upper East Side and fourteen years later earned a two-star review from The New York Times. The restaurant, in its current location at 92nd Street and Madison Avenue, is in the same building as the historic Wales Hotel. Paola’s has become an icon of the Carnegie Hill neighborhood and a dining destination for neighbors and celebrities alike. “Having the opportunity to serve the generations of families who come in togeth

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