1 Colt Case study © 2016 Colt Technology Services Group Limited. The Colt name and logos are trade marks. All rights reserved. Customer name Panini Deutschland GmbH Business Publisher of magazines, comics, mangas, stickers and trading cards Industry Publishing, Media Challenge Panini chose Colt to develop an automated voice hotline that would facilitate participation in its competition. Products and services Service phone numbers, IVR Partner StarTech Stuttgart, Germany Colt supports magazine launch with a dedicated hotline Panini Verlags GmbH is Germany’s largest publisher in the junior and teenage space, and the country’s largest publisher of comics and graphic novels. Panini is also famous for its range of sticker collections – including the popular football albums –

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