PagerDuty Headlines The Telegraph’s Digital Operations Management
PagerDuty Headlines The Telegraph’s Digital Operations Management
3 PagesTo ensure maximum uptime, The Telegraph monitors its services for performance issues and alerts if certain thresholds are breached. However, this process was not seamless. “Our monitoring system would fire the same alert every 5 minutes until it was resolved,” “We had to do extra work to filter it out or aggregate the alert into one incident, which resulted in more time required to resolve the incident.” With over 300 integrations and an easy-to-use API, setting up PagerDuty in The Telegraph’s environment was fairly simple and straightforward. The Telegraph then quickly integrated PagerDuty with monitoring and collaboration tools such as Datadog, Jenkins, Slack, and JIRA, which enabled the team to address some of their more challenging issues.
