PagerDuty improved its digital operations management using Sumo Logic's Application Observability and Infrastructure Monitoring. The solution eliminated scalability and outage issues, enhanced visibility with reliable data ingestion, and provided essential insights across core infrastructure and microservices. It increased efficiency in troubleshooting development issues and enabled website application performance monitoring to meet service level objectives (SLOs). This helped PagerDuty deliver a better digital experience to over 19,000 customers and maintain high-quality customer service.

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