Case Study

P&V group accelerates success with a state-of-the-art CIAM solution

P&V group accelerates success with a state-of-the-art CIAM solution

Pages 3 Pages

P&V Group, a Belgian insurance company with multiple brands and sales channels, partnered with Thales to implement a state-of-the-art CIAM SaaS solution integrated with Belgium’s national eID system, itsme. The new portal allows customers to securely access documents, manage data, and communicate with brokers 24/7 through multi-factor authentication, including SMS TAN. Thales’ cloud-based platform improved efficiency, reduced paper usage, and ensured full compliance with EU regulations. The solution streamlined broker workflows and enhanced customer experience while future-proofing P&V’s digital strategy through a scalable, low-maintenance, and regulation-ready identity management system.

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