Eneco spearheads digitalisation with state-of-the-art from Thales
Eneco spearheads digitalisation with state-of-the-art from Thales
3 PagesEneco, a European energy innovator, partnered with Thales to enhance its digitalization strategy through the OneWelcome Identity Platform. Previously relying on manual customer registrations for its Toon smart home device, Eneco faced inefficiencies and scalability challenges. Thales’ CIAM solution enabled self-service onboarding, unified customer identities, and multi-country support while ensuring data remained within Europe. The cloud-based platform allowed seamless integration across brands and energy providers, improving customer experience and reducing costs. Now operating fully in the cloud, Eneco serves over 350,000 consumers across multiple countries with secure, scalable smart energy solutions.
