“West Coast Consulting Group did an excellent job to digitally transform our complex sales and fulfillment processes in an amazingly short time” - Jamie Lewis, SVP Sales and Customer Experience Outset Medical Deploys Salesforce CRM with ERP Integration ORGANIZATION Outset Medical, Inc. INDUSTRY Healthcare HEADQUARTERS San Jose, California SUMMARY • Deployed Sales Cloud to manage complex new sales process, reducing deal cycle by 80% • Implemented Service Cloud to manage customer experience • Revamped Field Service to manage assets and dispatching for field service operations • Integrated Salesforce with QAD ERP system • Implemented forecasting and revenue reporting resulting in better pipeline visibility • 100% user adoption Challenge San Jose based

Join for free to read