Client: A well-recognized major manufacturer, importer, and wholesaler of small home appliances with global operations and sales. Goals and Objectives: To gain improved control over the outbound supply chain and thereby improve performance in terms of service and cost with the ultimate goal being improved cost eciency, enhanced outbound order ll rates, and increased customer satisfaction levels. Challenges: Major challenges included: Current ERP system was relatively weak with respect to freight management capabilities. Too much reliance was being placed on human based decisions and manual routing determinations. Freight cost optimization was not taking place. There was a lack of load planning and a high level of shipping frequency into the same consignee locations over short time interv

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