Case Study

Our client lost its hosted call center and BCM One came to the rescue, managing the transition on its own.

Our client lost its hosted call center and BCM One came to the rescue, managing the transition on its own.

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BCM One software helped the multi-national business machinery company first rescue its phone service dissatisfaction with custom Hosted VoIP and MPLS integration, then single-handedly managed a complex hosted call center transition after the provider discontinued service. Lacking experience in such migrations and network architecture design, the client relied on BCM One to select replacements, redesign solid infrastructure, and ensure seamless continuity without disruptions.

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