A multinational business machinery company struggled with an unreliable, costly voice provider and an overburdened IT team supporting 1,000 employees across dispersed offices and warehouses. BCM One implemented a hosted VoIP UCaaS solution over MPLS, unifying all communications on one platform with a single bill, stronger security through two-factor authentication, and seamless integration with Microsoft services. BCM One managed deployment, training, and contact center setup, enabling staff to fully use modern features while freeing IT resources. The company saved about $10,000 monthly and gained a simpler, more reliable system.

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