© MARCH 2012 CGI GROUP INC. www.cgi.com _experience the commitment TM Orlando Health, Inc. (Orlando Health) is a private, not-for-profit health care leader that provides services to nearly 2 million Central Florida residents and 4,500 international visitors annually. The Challenge Faced with a growing census and HIM coding workload, Orlando Health partnered with CGI to address their increased coding volumes and compliance needs. In addition to being challenged with an absence of qualified coding expertise in its own region, Orlando Health needed to close the gap between patient discharge and final coding; acquire 24/7 coding support, particularly on weekends and holidays; and address a variety of supply and demand issues that plague many healthcare providers

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