Overview French company Orange is one of the world’s leading telecommunications operators with 256 million customers, a presence in 29 coun- tries and 154,400 employees worldwide. The Spanish arm of this telco giant supports 14 million mobile users and three million fixed- line customers, with 3,500 employees located mainly at its head office in Madrid and at loca- tions in Barcelona, Seville, Valencia, and Bilbao. Its fiber-optic network reaches more than 7.4 million homes. Challenge Orange Spain’s multi-vendor network is a mix of Cisco, Huawei, Juniper, and Nokia routers and switches. The management team that supports it needs to ensure efficient net- work support for 7,000 Customer Premises Equipment (CPE) units and 1,500 medium and large routers. However, its legacy networ

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