Case Study

Optimizing Asset Management

Optimizing Asset Management

Organization Profile • Industry: County • Location: Benton County, OR • Employees: 500 • Population: 90,000 • Tyler Client Since: 2016 • Tyler Products Used: Munis, Tyler EAM, Tyler Content Manager, Tyler Cashiering, Data and Insights • Website: www.co.benton.or.us Challenges For managing public works assets, Benton County, Oregon, was using a dated, third-party database that could not connect to its modern enterprise resource planning solution, Munis ® . The asset database, which wasn’t designed for comprehensive asset management, lacked audit capabilities and workflow management. The information that was available was unreliable. It was difficult to extract data in a usable format, and data input required double entry into the third-party system and Munis. “It was hard to us

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