Case Study ACCESS MODULE IMPLEMENTATION USDA-NAD tylertech.com | 703.709.6110 FD-marketing@tylertech.com © 2022, Tyler Technologies, Inc. All rights reserved. DELIVERING GREATER ACCESS TO CITIZENS WITH SECURE ELECTRONIC FILING SYSTEM For more than five years, the U.S. Department of Agriculture’s National Appeals Division (NAD) has used Tyler’s Case Management Development Platform to automate the appeals case management process for program decisions. With its implementation, NAD was able to replace an Oracle database and digitalize multiple processes to better track and manage vital cases across the Farm Service Agency, the Risk Management Agency, the Natural Resources Conservation Service, the Rural Business-Cooperative Development Service, the Rural Housing Service, and the Rural

Join for free to read