Optimized Communication During Major Incidents
Optimized Communication During Major Incidents
2 PagesCASE STUDY WWW.XMATTERS.COM Cox Enterprises CASE STUDY USER PROFILE Now we have very targeted notifications. They have made a huge difference in getting people to respond. Troy Olson, Senior Manager of IT Service Management Cox Enterprises “ “ Optimized Communication During Major Incidents Cox Enterprises reduced its time to respond to major incidents by 75% Atlanta-based Cox Enterprises is a true media conglomerate. It owns newspape
