CASE STUDY WWW.XMATTERS.COM Tesco CASE STUDY Retail IT Management Improved issue acknowledgement to 98% Service-Oriented Architecture delivers targeted proactive notifications Implemented in 27 days INDUSTRY USER PROFILE PRODUCT HIGHLIGHTS xMatters really helped us as an organization. It helped us to do the right things for customers, and with the insight we’ve gained we can improve for the future. Rob Ainscough, IT Operations Manag

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