Case Study

Opening new horizons for Virgin with smarter technology and teamwork

Opening new horizons for Virgin with smarter technology and teamwork

adoption rate 81% monthly mobile adoption 75% Opening new horizons for Virgin with smarter technology and teamwork Airline In the three decades since Virgin Atlantic made its maiden voyage from Gatwick airport in 1984, the company’s iconic red and white planes have put the style back into air travel. Its sister company, Virgin Holidays, was founded in 1985 on the Virgin principles of excellent customer service, value, reliability, responsibility and a sense of fun. Key features Bots Integrations Multi-company groups Workplace ChatHow Workplace helped Smarter sta? bene? ts with a bot One of Virgin’s most popular staff benefits is free travel. Traditionally, to book a seat on an upcoming flight, employees first had to log in to Virgin’s intranet from a desktop, navigate throug

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