Case Study

Online Support Gets Moving

Online Support Gets Moving

Pages 1 Pages

Online support gets moving. Mobile customer care. A leading global Fortune 500 company wanted to beat its competition to the punch and create a mobile customer care experience that would rival a customer’s desktop expectations. They tasked Astadia with this strategically imperative challenge. Challenge How do you decide what information needs to be available to mobile users and how is it best managed? How can you optimize vast quantities o

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