Success Starts Here Bright Pattern Customer Success Series Company Profile Omni Interactions works with Fortune 1000 companies to transform traditional contact center operations into cloud- based, omnichannel-ready centers that better support today’s customer expecta- tions for brand interaction. By pairing socially savvy, well-trained remote agents with purpose-built technolo- gy, Omni Interactions creates agile, highly efficient, scalable omnichannel contact centers that make a positive impact on the customer journey. Industry: BPO Website: http://omniinteractions.com/ Omni Interactions Powers a New Paradigm for the Customer Journey with Fortune 1000 Contact Center Operations Overview Omni Interactions provides talent and technology to help companies augment or overhaul

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