Supporting organisations in gaining value from process understanding Use of Britest tools / approach to aid communication and problem solving Oh No! It has all gone horribly wrong! The Challenge: The company had an established drying process running in a unit with four pressure filters. On one of the filters the product took three times as long to dry. ? This had been ongoing for three years with impact on cycle time. ? The product was known to have a poor form which needed careful handling. ? There had been operator changes to evolve the drying protocol. The Approach: ? The team sought to analyse the problem from first principles ? They used Britest tools to gain a fundamental understanding of what was going on in the process (Initial Screening Analysis, Process Definition Diagrams a

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