Business Challenge Like many government organizations, the New York City Department of Education (NYC DoE) continually works to improve processes and control costs. The department needed to automate payroll and workforce management processes, such as time and attendance and absence and leave management. Staff were manually validating paper timesheets and schools were paying employees based on inconsistent methods of recording time. While some offices regularly adjusted to reflect actual time worked, others paid employees based on scheduled time, regardless of actual time worked. Manually calculating and validating personal and sick time created unintentional payroll administration errors and spiraling leave absence management funding liabilities. How SumTotal Helped In 2001, the NYC

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