Case Study
NTT Enhances Network Insight by Integrating LogicMonitor with ServiceNow CMDB
NTT Com Managed Services used LogicMonitor integrated with ServiceNow CMDB to enhance network insight and operational efficiency. This integration provided bi-directional data flow and ensured all configuration data was current and reliable. It simplified the process of adding and modifying customer services, improving agility and proactive infrastructure management. By automating hybrid infrastructure monitoring and analytics, NTT achieved better network performance, increased the quality of network operations, and ensured customer satisfaction.