1 Now on Now: Onboarding a global distributed workforce START How we've transformed the new hire experience at ServiceNow2 Introduction At ServiceNow, we’re committed to giving our employees a great workplace experience. We believe they deserve the best, and that starts before their first day on the job. We want to make sure that our new hires feel welcome, which is why our HR team has always focused on getting onboarding right. Just like fantastic customer service fosters consumer loyalty, positive interactions at work keep us happy, motivated, and productive. This has been more crucial than ever as we adapt to the challenges created by the COVID-19 pandemic. While we always provided a good onboarding experience, we relied on manual processes. Recruiting coordinators spent lo

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