Now on Now: IT reimagines the employee experience using a Shift Left IT Support strategy on the Now Platform®
Now on Now: IT reimagines the employee experience using a Shift Left IT Support strategy on the Now Platform®
8 PagesNow on Now: IT reimagines the employee experience using a Shift Left IT Support strategy on the Now Platform ® How IT enables 50% of employee issues to be resolved via self-service, improving the employee experience and focusing human- touch interactions on more complex issues Now on Now: IT Support Shift Left Strategy © 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. 2 Table of Contents Empowering employees to resolve their own issues via self-service ...........
