Now on Now: How ServiceNow brings a consumer-like IT support experience to its employees
Now on Now: How ServiceNow brings a consumer-like IT support experience to its employees
9 PagesNow on Now: How ServiceNow brings a consumer-like IT support experience to its employees 60% of issues are self-resolved by portal and bot, increasing employee satisfaction to 88% Now on Now: Employee Experience © 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. 2 Table of Contents Evolving employee expectations .................................................................................................................. 2 Understanding our employee journey ...
