Novartis, a global leader in medicine, partnered with Model N for over 15 years to optimize its revenue management processes, focusing on automating pricing and contracting across its divisions. To enhance efficiency and address regulatory changes, Novartis recently worked with Model N to upgrade their platform, implementing advanced analytics, chargebacks, and rebates management. The project aimed to modernize their system, reduce reliance on ancillary tools, and improve data visibility and automation. Future plans include moving to the cloud and extending revenue management services across more divisions to enhance operational agility and analytics.

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