“ The solution delivers a win-win situation for customers and employees, offering greater visibility of payments and more efficient processes for the back office. ” Sarah Charlesworth Head of Payments, Nordea CASE STUDY Nordea Cuts Payment Costs, Boosts Customer Satisfaction 2 FINASTRA Case Study About Nordea As the largest financial services group in Northern Europe, Nordea has total assets of EUR 636.3 billion and operates 800 branches in eight countries. It is a leader in corporate, institutional, retail and private banking, serving 10 million private consumers and 0.5 million corporate customers. Nordea was formed in 2001 via the merger of four major banking groups: Merita, Nordbanken, Unibank and Christiania Bank. The Challenge With customers relying on Nordea to proce

Join for free to read