Case Study
Ninety Nine Restaurants
Ninety-Nine Restaurants Client Success Story Ninety Nine Restaurants, a casual dining restaurant and pub that is primarily based in New England, uses Survey On The Spot to provide consistency and simplify their menu innovation and development process. The research and development team uses iPod touch devices for internal taste panels, consumer central location tests, and in their test restaurants to evaluate new products prior to launch. The iPod touch processes results immediately, making it possible for management to quickly collect, tabulate raw data, and recognize patterns of feedback on products they are considering adding to the menu. The ability to quickly and easily organize customer feedback, allows the Ninety Nine Restaurant to best consider the likes, dislikes and