OPSRAMP SUCCESS STORY AT NIIT Page 1 With OpsRamp, NIIT Technologies has been able to increase productivity gains, lower mean time to resolution, and reduce annual licensing, renewal, and upgrade costs from maintaining different point tools for our customers.” Arvind Mehrotra, President and Global Business Head, Infrastructure Management Services, NIIT Technologies ‘‘OPSRAMP SUCCESS STORY AT NIIT Page 2 Introduction Challenges NIIT Technologies is a global IT solutions organization that delivers quality services to 250+ customers across 18 countries. NIIT Technologies helps enterprises optimize their infrastructure by reducing the complexity of technology and operations. NIIT Technologies’ managed services team works closely with global enterprise clients to align their IT infrast

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