OPSRAMP SUCCESS STORY AT EPSILON Page 1 “Global Agency Drives Operational Visibility and Real-Time Agility With OpsRamp”OPSRAMP SUCCESS STORY AT EPSILON Page 2 Introduction Challenges Epsilon is a leading provider of multichannel, data-driven technologies, and marketing services. It offers marketing and agency services, both online and offline, fueled by the richest analytics, insights, and data in the industry. The agency manages different loyalty programs, custom databases and SaaS marketing solutions on behalf of its Fortune 500 clients, acting like a managed marketing service provider. Epsilon is a marketing service and technology provider to leading Fortune 500 brands. The company’s IT operations team, Shared Technology Service (STS), is an enterprise-wide group that su

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