Case Study ON THE NICE SOLUTION ABOUT NHS LOTHIAN NHS Lothian, the second largest Health Authority in the United Kingdom, pro- vides a comprehensive range of primary, community-based and acute hospital services for the populations of Edinburgh, Midlothian, East Lothian and West Lothian. In addition, for patients in the wider region of the southeast and across Scotland, it provides specialist services that include liver and kidney transplan- tation, neo-natal intensive care, cancer services and complex surgery. NHS Lothian operates 21 hospitals, 126 GP practices, 180 community pharmacies, 173 dental practices and 112 ophthalmic practices, with an annual budget of 1.6 billion pounds and approximately 26,000 employees. THE GOAL The effects of the Covid-19 pandemic accelerated the need

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