Case Study
New Order Processing System Resulted in 50% Cost Savings for a Leading US Retailer
New Order Processing System Resulted in 50% Cost Savings for a Leading US Retailer ATTENTION. ALWAYS.THE CUSTOMER THE CHALLENGE For nearly a century, our customer has been a market leader in manufacturing class rings, championship rings and personalized jewelry. They are famous for their state-of-the-art precision tooling used to create rings of champions. Retailers like Walmart, JCPenney, Zales, Amazon, Bluestem, sterling jewelers, etc. are their major tie-ups. Having tied up with the top retailers, our customer was plagued with orders pouring in on a day-to-day basis. While a supply chain application was used to process backend order transactions, it failed in so many aspects like reliability, maintenance, scalability, etc. The other big issue was frequent shutdowns which led