REQUIREMENT D.A.S. Rechtsschutz AG provided a landline number with various extensions for its wide range of telephone customer services. 0810 numbers were also used. This allowed prescreening of the callers and their wishes. However, the multiple numbers were confusing for the callers themselves. To facilitate contact to the company for the callers, atms was there- fore commissioned to develop and implement a simplified numbering concept. atmsS

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