New Business and Underwriting for Property & Casualty Insurance A Regional Carrier Pivots towards the Future with Appian’s Digital Transformation Platform A complete technology transformation was required to deliver: • A modern UI for their independent agents to use through any channel, making interactions with the insurer frictionless and fast to: – See a composite view of their customer portfolio – Electronically submit new business, endorsements and renewals – Monitor other changes, including cancellations and non-renewals • Automated underwriting that would complement the agents experience to: – Speed and finalize agent requests – Avoid unnecessary data entry and underwriting review – Enable rules-based STP – Increase underwriting touch for items of complexity • Suppo

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