PROPERTY CASUALTY INSURANCE COMPANY Insurance CASE STUDY The insurance company is a regional property and casualty insurer with a focus on multifamily, student, and affordable housing as well as commercial real estate. Through a network of independent agents, it serves policy holders with a full complement of commercial insurance products and services. Key Benefits > Improved efficiency of managing agency channel (3,000+ agents) > Shortened licensing process for a 10-person agency from 3 1/2 hours to 1 hour > Integrated access to information about agents who should no longer be appointed, eliminating unnecessary payments > Gained 20% efficiency in onboarding process > Ensured compliance of agency licenses and appointments - previously required a team of 3

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