Case Study
Nelnet increases uptime, boosts employee productivity, and reduces costs with PagerDuty
Nelnet adopted PagerDuty to help minimize the challenges around scheduling, alerting, on-call escalations, and to help lower costs. An area they were able to reduce costs was within the NOC team. With PagerDuty’s automated and reliable incident management platform, Nelnet no longer needed to pay for a 24/7 NOC environment. “Before we brought in PagerDuty, we were looking for ways to cut costs and improve our incident response management"