Case Study

Nelnet

Nelnet

Pages 2 Pages

About Nelnet Nelnet is a diversified and innovative company offering educational services, technology solutions, telecommunications, and asset management. Headquartered in Lincoln, Nebraska, Nelnet helps students and families plan and pay for their education and makes the administrative processes for schools more efficient with student loan servicing, tuition payment processing, school administration software, and college planning resources. As of December 31, 2017, the company was servicing over 6 million customers with $211.4 billion in government and private loans, of which $172.7 billion were government-owned loans for the Department of Education. Nelnet provides its customers support and services through four contact centers in three cities - Lincoln and Omaha in Nebraska,

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