Case Study

Needed to support expanding multi-site business, reduce overheads and overcome the limitations of an unmanageable, ageing telephony system

Needed to support expanding multi-site business, reduce overheads and overcome the limitations of an unmanageable, ageing telephony system

Pages 5 Pages

Introduction Founded in 1997, YO! Sushi brought the concept of a Japanese ‘kaiten’ sushi bar that delivered food to customers via a conveyor belt travelling 8cm per second to the masses, and became the original and most famous sushi brand in the UK. By 2001, YO! Sushi was the market leader in sushi restaurants and (we like to think!) inspired supermarkets to start selling packaged sushi to the Great British Public, allowing people in areas where YO! Sushi restaurants hadn’t arrived yet to take their first steps in discovering how tasty and healthy sushi can be. In the last 13 years we have grown from a London-only sushi brand to an international iconic success with over 70 restaurants worldwide. YO! Sushi is privately owned by Quilvest and the YO! Sushi senior management team in the UK, an

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