Case Study
NEARSHORING IT OPERATIONS THOMAS COOK GROUP
NEARSHORING IT OPERATIONS THOMAS COOK GROUPTHOMAS COOK Founded in 1841 and headquartered in London, Thomas Cook Group Plc is among the top organisa- tions within the leisure, travel & tourism industry. It is listed on the FTSE 250 index of the London Stock Exchange and operates in over 20 countries; being the number one or two in its core markets. The company focuses on delivering inspiring personal journeys to over 20 million customers per annum as the trusted pioneer in global travel. Thomas Cook Group Plc is supported by nearly 30,000 members of staff who live by the company’s philosophy of put- ting the customer at the heart of everything they do. ADVANTAGES A SIGNIFICANT REDUCTION IN ON-GOING COSTS INCURRED BY THOMAS GROUP PLC RELATED TO OPERATIONS MANAGEMENT AUGMENT RESO