Case Study

NAV consolidates customer communication platforms with OpenText

NAV consolidates customer communication platforms with OpenText

Pages 3 Pages

“Selecting OpenText Exstream as our single, enterprise CCM platform wasn’t just about the technology, which is extremely important. We have been impressed by the people too. The team at OpenText provides great service, delivers what we ask for and understands our needs.” Halldor Skattebo Team Leader NAV NAV consolidates customer communication platforms with OpenText Government agency cuts costs, simplifies administration and speeds up implementation of changes with OpenText Exstream Success story Consolidates customer communications in a single, standard, enterprise platform Reduces third party service charges by several million Norwegian Krone per year Puts the control in the hands of the business with less reliance on IT for document updates NAV—Norwegian Labour an

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