This document emphasizes the critical role of data in understanding and satisfying customer needs, highlighting modernization as the key solution. By upgrading to contemporary platforms like OpenText Experience Cloud and Google Cloud, organizations can unlock actionable insights from data silos, enhancing customer satisfaction, empowering employees, and streamlining operations. This partnership offers data-driven platforms that facilitate exceptional customer experiences across various touchpoints, supported by OpenText Cloud Managed Services for a smooth transition to the cloud. Overall, modernization is essential for organizations to stay competitive and meet evolving customer expectations.

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