Case Study
National Federation of Builders
National Federation of Builders A Telephone System Fit For Purpose The National Deferation of Builders (NFB) provides business solutions/resources to builders, contractors and housebuilders across England and Wales; protecting businesses, saving members time and money, and allowing them to focus on their core business of construction. Much of the strength of the NFB lies in its regional structure, covering both England and Wales and providing individual service by educated staff with specialist knowledge of the challenges and issues facing construction companies within their own geographic areas. The Challenge The NFB?s existing digital telephone system was expensive to operate, technologically outmoded and failed to deliver the features and capabilities that the Federation needed.