Frederikshavn Municipality chose Omada to modernize its identity and access management system, driven by the need for greater flexibility and a more user-friendly self-service module. The previous solution lacked an intuitive self-service experience, hindering user empowerment and efficiency. Omada’s platform offers a streamlined, accessible self-service portal aligned with Frederikshavn’s motto, “Those who want, can do.” This modernization enhances user autonomy, reduces administrative workload, and strengthens overall identity governance—helping Frederikshavn improve security, compliance, and operational agility.

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