1 CASE STUDY Munich hospital “Klinikum rechts der Isar” Client Problem Sector FACT24 version FACT24 in use since Solution Benefits First on the Scene Health & Pharmaceuticals FACT24 ENS advanced 2006 ?FACT24 supports an integrated crisis management and alerting system. ?In cases of emergency and disaster, emergency service heads can use FACT24 to communicate and take action rapidly and professionally. “Thanks to FACT24‘s auto- mated alerting system over 100 extra colleagues had gathered at the Accident Surgery clinic within just half an hour. We were quickly able to assemble emergency teams and take care of the injured.” In the early hours of the evening of Friday 22 July 2016, an “external incident” was reported to the Accident Surgery Clinic of the Klinikum rechts der Isar

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