Case Study

Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team

Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team

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neosllc.com | 860-519-5601 ©2020 NEOS CLIENT CASE STUDY Multinational Insurer Drives Sales and Productivity with Support of Highly Skilled Team Company: Global multi-line Insurance and Financial Services provider Industry: Insurance and Financial Services Line of Business: Employee Benefits Location: Global Challenge: The client needed interim leadership during peak sales season, as well as permanent solutions from hiring talent to improving productivity and service levels Services: Business Process Design & Optimization BPO Flex Results: The client achieved a successful year- end sales season, with cases won at 23%, as well as gained an SSA team, eliminated third-party costs, and established a foundation for future process improvements now underway BUSINESS PRO

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